Privacy Policy

At USA Traveler Assist Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services. By accessing or using our website, mobile application, or any of our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and payment information (when applicable)

1.2 Usage Information:

  • IP address
  • Device information (e.g., type, operating system)
  • Browser type
  • Pages visited on our website
  • Time and date of access
  • Clickstream data
  • Referring URL

2. How We Use Your Information

We may use your information for the following purposes:

2.1 Service Provision:

  • To provide the services you request, including real-time online assistance, pre-planned culinary tours, and transportation planning services.
  • To process transactions and bookings.

2.2 Communication:

  • To send you important updates and notifications related to your bookings and services.
  • To respond to your inquiries and requests for assistance.

2.3 Analytics and Improvement:

  • To analyze the usage of our services and improve their quality.
  • To customize and enhance your experience.

2.4 Legal Compliance:

  • To comply with legal obligations, such as tax and regulatory requirements.
  • To protect our rights, privacy, safety, or property, and that of our users and partners.

3. How We Share Your Information

We may share your information with the following parties:

  • Service providers and partners who assist us in providing our services.
  • Legal authorities when required by law or to protect our rights.
  • Affiliates or successors in the event of a merger, acquisition, or similar transaction.
  • With your consent, when required.

4. Your Choices and Rights

You have the following rights regarding your personal information:

  • The right to access, update, or correct your information.
  • The right to object to the processing of your data.
  • The right to request the deletion of your information.
  • The right to withdraw your consent, where applicable.

5. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to doing our best to protect your data.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other communication channels.